Privacy Policy

Last Updated: January 2024

1. Information We Collect

  • Account Information: Email address and username
  • Server Data: Game server configurations and settings
  • Usage Information: Server uptime and resource consumption
  • Technical Data: IP addresses and device information

2. How We Use Your Information

  • Provide and maintain game server hosting services
  • Process billing and calculate usage costs
  • Send service notifications and updates
  • Improve platform security and prevent abuse

3. Data Storage and Security

  • All data stored in AWS Mumbai (ap-south-1) region
  • Authentication handled by AWS Cognito with JWT tokens
  • Server backups encrypted in S3 Glacier storage
  • Zero-trust security model with no exposed ports

4. Contact Us

For privacy-related questions:

Email: privacy@terraless.com

Support: support@terraless.com